ensures that programs and services are implemented at the highest standards and patients receive the highest level of care. Responsible for monitoring and updating policies and procedures to include regulatory changes. The Quality Assurance (QA) Manager will oversee the activity of the quality assurance department and staff, developing, implementing, and maintaining a system of quality and reliability testing for the organization's products and/or development processes.
government and private hospitals clinics , labs and diagnostic centres as quality managers or quality heads .
Average salary is Rs 4,80,000- 6,00,000 per annum
All members in a healthcare setting involved in the quality team for eg doctors nurses administrative heads and any professional involved in healthcare delivery can benefit by doing this course.
Module 1 |
Healthcare Industry and importance of department for quality |
Module 2 |
Quality tools |
Module 3 |
Functions of Healthcare Quality Assurance Manager |
Module 4 |
Quality control and Quality assurance |
Module 5 |
Total Quality Management |
Module 6 |
Promotion of quality standards |
Module 7 |
Planning and adaptation of quality processes in a healthcare organization |
Module 8 |
Gap Analysis |
Module 9 |
Training of manpower |
Module 10 |
Internal Audits |
Module 11 |
External Audits |
Module 12 |
Institutionalization of the quality process |
Module 13 |
Sustainability of the quality processes • • • • • |
Module 14 |
Reporting and Documentation |
Module 15 |
NABH standards |
Module 16 |
Accreditation of NABH standards |
Module 17 |
Introduction to Hospital Policies and Procedures |
Module 18 |
Infection Control and Prevention and maintenance of selfhygiene |
Module 19 |
Maintain interpersonal relationship with colleagues and others |
Module 20 |
Maintain professional and medico-legal conduc |
Module 21 |
Bio Medical Waste Management |
Module 22 |
Safety and First Aid |
Module 23 |
Basic Computer Knowledge |
Module 24 |
Soft skill and communication |